Privacy Policy

This Privacy Policy explains how Envision Era collects, uses, and shares your data, including how we work with Paddle as our merchant of record and payment processor.

Information We Collect

We collect information you provide (name, email, phone, company details, and messages) when you contact us or purchase services. We also collect technical data (IP address, device info, browser type, usage patterns) through analytics and cookies to improve site performance.

How We Use Information

We use your data to deliver and support services, respond to inquiries, process payments, improve our website, and send relevant updates. We do not sell your personal information.

Payments via Paddle

Paddle is our merchant of record and processes payments on our behalf. When you check out, your payment data is handled by Paddle under their Privacy Policy and terms. We receive limited billing details (such as your name, email, and purchase details) so we can fulfill your order and provide support.

Sharing Your Data

We share data with Paddle for payment, tax, fraud prevention, and compliance purposes. We also use trusted vendors for analytics, email, and hosting. These partners only process data as needed to provide their services and under confidentiality obligations.

Cookies and Tracking

Cookies help us understand site usage and improve functionality. You can manage or disable cookies in your browser settings, but some features may be limited if cookies are blocked.

Data Security & Retention

We apply reasonable technical and organizational safeguards. No method is 100% secure, and transmissions are at your own risk. We keep personal data only as long as needed for the purposes described or required by law.

Your Rights

You may request access, correction, or deletion of your personal data, or object to certain processing, subject to applicable law. Contact us using the details below to exercise these rights.

Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. The “Last updated” date will indicate when revisions were made.

Contact

For privacy questions or requests, contact us at [email protected].

ENVISION ERA